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June 24th marked the beginning of the Summer Internship program at Hyundai Card∙Hyundai Capital∙Hyundai Commercial. During the 7 week internship program that concludes on August 9th, there was a special scene that caught people’s attention; alongside the Korean interns, there were eight global interns who came from Hyundai Capital’s global entities.HR endeavor to become ‘Global One Company’
Hyundai Capital is one of the representative financial companies in Korea to venture out abroad, with 11 entities and 2,500 global employees. As of 2018, the company’s total overseas assets amount to 43 trillion won across five financial entities overseas located in the U.S., China, UK, Canada and Germany. In April, it launched the sixth financial entity in Brazil, officially named Banco Hyundai Capital Brasil.
As its global business and the number of global employees grew in size, Hyundai Capital placed greater importance on a common corporate culture, alongside localization, in order to move forward the shared goal of becoming a Global One Company.
The rationale behind this is that corporate culture is not only about the way employees think and work but also a strategic competitiveness that enables new attempts and innovation. In response, Hyundai Capital is formulating innovative and advanced corporate culture and HR policies fit for a global financial company while offering diverse programs to enable effective sharing among employees around the world.
One of the representative examples of such initiatives is the internship program at Hyundai Capital. The global entities work with the HR organization at headquarters to set common rules, then proceed with the recruiting process while taking each entities specificities into account. The global interns who are then selected spend three weeks of the 7 week Summer Internship program in the Korean HQ, side by side with the Korean interns. Such measures enable global employees to better understand the company’s corporate culture and policies as well as actively network with the Korean interns who may become their colleagues in the near future.Deep dive into Hyundai Card·Hyundai Capital’s businesses and PRIDE
Hyundai Capital’s global interns all underwent the same training programs as the Korean interns who are also part of the Summer Internship program at Hyundai Card∙Hyundai Capital∙Hyundai Commercial. The first 2 weeks involved joint training sessions to learn about Hyundai Card∙Hyundai Capital’s identity and the foundation of the business. To facilitate the understanding of the business status and growth strategies of respective groups, Division heads and Department heads themselves delivered the presentations to the interns. In line with the company’s philosophy of always prioritizing safety and security, safety trainings including first aid measures and fire safety as well as information security training programs took place. The Business Site Visit involving Hyundai Card∙Hyundai Capital’s key venue served as an opportunity for the interns from home and abroad to overcome language barriers to better comprehend each other.
Tanner Morrison(Hyundai Capital America, HCA), a global intern at Hyundai Capital performing CPR technique during safety training
During the final week following the two weeks of joint training, the interns wrapping up the three weeks at the HQ while being engaged in hands-on tasks in departments that are similar to those that the interns will be working for when they return to the respective entities. What were the global interns’ impressions about Hyundai Card∙Hyundai Capital, a finance company they had a chance to experience in a country they are not familiar with. On July 10th, Hyundai Card∙Hyundai Capital Newsroom met with the global interns in person at the Yeouido headquarters.Q. What led you to apply for an internship at Hyundai Capital?
Brandon Lee(hereinafter Brandon) : My high school friend’s mother works at Hyundai Capital and since I live in Irvine, I could always see the Hyundai Capital building which kept me interested. A senior at my university shared the internship experience at Hyundai Capital from two years ago as well as information about the company in a newsletter, and that led me to apply for the internship.
Tanner Morrison(hereinafter Tanner) : I knew ‘Hyundai’ as an automotive company, but I wasn’t as familiar with the Hyundai Capital brand. A company in the auto financing industry was very interesting and the fact that a part of the internship program took place in Korea was another factor that encouraged me to apply.
Lulu Zhang(hereinafter Lulu) : I’ve had much curiosity about Korean culture and office life so I wanted to experience what it’s like to work at a Korean company. I found about the internship online before submitting the application.
From left Brandon Lee(Hyundai Capital America, HCA), Amanda Kung(HCA)Q. What is the most memorable thing from the internship?
Amanda Kung(hereinafter Amanda) : The unique payment culture in Korea where, unlike the U.S., most consumers use credit cards and the variety of credit card related businesses were quite impressive.
Preston Smith(hereinafter Preston) : I only knew Hyundai as a car company but the fact that Hyundai was actually creating a differentiated financial eco system through credit cards, auto financing etc. thereby impacting the consumers’ lives was very impressive.
Tanner : It was nice to learn about the company’s diverse business activities during the internship. Based on Hyundai Card∙Hyundai Capital’s leading digital technologies, the way it was expanding the realm of finance in many ways was especially impressive. The Business Site Visit, where we visited the Hyundai Motor Asan plant, the Castle of Skywalkers in Cheonan and the Hyundai Motor Studio was also memorable.
Global interns and Hyundai Card∙Hyundai Capital HR managers at Hyundai Motor StudioQ. What do you think about the corporate culture in Korea?
Lulu : I often watch K-dramas and the office culture portrayed in those dramas seemed very serious. However during the internship program I no longer had that kind of stereotype. It seemed like people kindly approach you, want to have a chat and just freely communicate with each other while respectively doing their job.
Preston : I like the fact that people worked autonomously and not hesitating to exchange ideas. The atmosphere encouraged everyone to freely engage their creativity.
Amanda : I was quite concerned about the language barrier but there was no problem in communicating. Even the employees who were not completely fluent in English really tried to communicate and help out, so there was nothing awkward.Q. How was the internship experience alongside the Korean interns?
Nathalie Vidal(hereinafter Nathalie) : I could feel that the Korean interns were quite nervous. Despite such nervousness, they were helping each other out and actively making progress in the program. I vividly remember the Korean interns who helped me during the group activities during the icebreaking session on the very first day of the internship program.
Tanner : Thanks to the Korean interns who kindly came to me first, we could comprehensively interact despite the short time available. It was also meaningful in that I could experience the cultural difference between Korea and the U.S.
Lulu : The Korean interns were very considerate to support us. They even invited me and Amanda to dinner one day. I also got recommendations on Korean snacks and places worth visiting.Q. You’ll soon begin the internship at the respective entities. What are you looking forward to?
From left Lulu Zhang(Beijing Hyundai Auto Finance, BHAF), Nathalie Vidal(HCA), Preston Smith(HCA)
Preston : From a strategy perspective, HQ devises business plans for all overseas entities from a global standpoint. At HCA, you would operate the business with a focus on the U.S. market despite it being the same function, so I want to be able to see the business from different perspectives.
Lulu : Global HR and BHAF’s HR have the same principles but I believe there’re substantial differences in their implementation. I would like to leverage the knowledge I got from HQ at BHAF as well.
Brandon : I’m not sure exactly what I’ll be doing in which part of the company, but I think that working at HCA alone is a good opportunity for growing my capabilities so I’ll do my best.
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